Skip to content Skip to navigation menu
Covered with Home Protection Plus Covered with Home Protection Plus
About

Get Your GreenBacks Cash or Service Reimbursement Now.

Do you have GreenBacks to collect or are you requesting reimbursement for service? We make the process easy, convenient and hassle-free.

Don't have GreenBacks? You can add this option to your Home Protection Plus plan. If your appliance can’t be repaired, you’ll get cash toward a replacement.

Manage Requests

If you don't yet have an online user account, create one now. If you don’t want to register, you can call us at (800) 556-0011.

Getting Your Request Processed

Family enjoying making dinner together

Let's Get Started

You MUST create a DTE online user account before requesting GreenBacks Cash or reimbursement for an out-of-pocket repair service.

Already have an online DTE account? Then let’s get started!

A woman doing financial work on a tablet

Begin Your Request

  1. Log in to your online DTE account.
  2. Locate the appliance for which you are requesting payment.
  3. Click “Manage Requests” to submit or review a request.
  4. Track the progress of your request.
Woman holding a piggy bank

What's Next

Your request will be reviewed and processed. We will update you on the progress of your request and you can check its status at any time.

Home Protection Plus Terms & Conditions apply to GreenBacks Cash and service reimbursement requests.